PenangFON - Fiber Speed Internet Broadband

Penang Roll Out Plan

“Bringing fiber optic broadband to every Malaysian in our vision to make Malaysia an Ubiquitous nation through our commitment to quality and efficient service anytime and anywhere”

An Overview
Optical repeaters were part of the first Ethernet standard back in the early 1980s. Today, optical Ethernet advances promise to take Ethernet transport to levels undreamed of back then and not even feasible using copper technologies today. Thanks to advances in optical Ethernet, this most common (and most standard) of LAN technologies will soon be the most common (and most standard) of WAN technologies. <more>

To Our Esteemed Customers:

As a valued customer of our company, we couldn’t wait to share the good news. This letter is to announce that we have embarked on enhancing and improving our broadband services to satisfy your needs. The intention is to show our appreciation and our commitment to always deliver the best cost-efficient broadband services to you.

This enhancement program is broken down into several phases and we have completed the first phase successfully. This phase fixes potential network security concerns and also further enhances your surfing experience by eliminating spam and other unwanted security threats from the network.

As such, we would like to announce that we will be providing our new and more secured service to our valued customers, effective 2^nd August 2010.

The current system does not require any login information for authentication and authorization purposes whereas the newly enhanced system requires one. The new system will require our users to login first before being able to use the network for their Internet access. The system will ensure that only legitimate users are able to get access to our services.

Security on the network will be much more enhanced and thus ensures that users are protected from various network threats from externally or even from threats originated internally. There is no need to purchase any new hardware to support this new version, unless the user intends to share our Internet service with multiple PCs, Laptops, etc. which would require user to purchase a router.

Herewith, we have attached a User Manual suggesting all the required steps to setup Authentication Dialer and indicated where to download additional software (if required by your setup) to get you quickly and smoothly connected to our new and improved network. For more details, please see below.

Should you require further information, Please do not hesitate to contact our Customer Service personnel at 04-2274521, who will be pleased to provide you with any additional assistance that you may require.

Note:To avoid service interruption, please make your payment within 30 days from the bill date. If your service is interrupted, kindly be informed that it would take 3 working days for reactivation of the service upon receipt of payment.

Thank you for your kind support

 PENANGFON SDN BHD